Kate Rutter

Expert

…in growing startup companies. She Co-founded Luxr.co, an online education company that helps entrepreneurs create products that customers want, need, and love to buy. Prior to Luxr, Kate was Senior Practitioner at UX consultancy Adaptive Path, where she specialized in bringing customer empathy and collaborative UX practices to companies big and small. Kate speaks internationally on topics of UX and design entrepreneurship, rapid innovation, and…

Christopher Noessel

Expert

…r many years, and was first published in print as co-author of the interaction design pattern chapter in the textbook edited by Simson Garfinkel, RFID: Applications, Security, and Privacy. His Spidey-sense goes off at random topics, and this has led him to speak at conferences around the world about a wide range of things, including interactive narrative, ethnographic user research, interaction design, sex-related interactive technologies,…

Ginny Redish

Expert

…ces. Ginny is sought after as a speaker and workshop leader. She is a dynamic instructor who has trained thousands of writers and subject matter specialists in writing for the web, plain language, content strategy, and other topics. Ginny has keynoted conferences in the U.S., China, England, Finland, The Netherlands, Norway, Slovenia, and Spain. The many clients Ginny has helped include AARP, American Airlines, Boeing, DuPont, Hewlett-Packard,…

Steve Portigal

Expert

…and design at companies such as eBay, Adobe, Nokia, Hewlett-Packard, and Dolby Laboratories. Steve has lectured at Stanford University, Institute of Design, California College of Art, and UC Berkeley, and writes regularly on topics from interaction design to pop culture for Interactions, Core77, Ambidextrous, and Johnny Holland. He has a graduate degree in human-computer interaction from the University of Guelph and is an avid photographer who…

Karl Fast

Expert

…UX graduate programs. He has a PhD in library and information science from the University of Western Ontario, where he studied the cognitive benefits of interacting with visualizations. He has taught graduate courses on such topics as information visualization, information architecture, human-information interaction, and user research. He has been writing and speaking about information-rich design problems and the digital future since the late…

Donna Spencer

Expert

…even more than designing usable systems. She loves teaching. She’s a very experienced speaker and regularly teaches workshops in-house and at conferences. She also presents at local and international conferences on the topics of information architecture, interaction design, the web, writing, and more. When she’s not doing client work or teaching, Donna is running a conference (UX Australia), preparing new workshops, thinking about…

Forms That Work

Course

…o answer questions. How to choose the appropriate response spaces Understanding the effort required in filling in forms How users find the answers for a form Conversation part 2: topics and flow How to split the form up into topics How to create a flow across topics Progress indicators and summary pages Indicating required answers Designing validations Sorting out the instructions at the start of a form The appearance of forms: how to make a…

Surveys in Practice and Theory

Course

…ng the best practices that turn them from ‘any old questions’ into ‘real, useful data’. Interested in this course? Get Started   The first part of the course focuses on better questions, covering topics such as: The psychology of answering questions The rating scale and grids How to handle ‘don’t know’ and ‘other’ We then look at the specifics of surveys about user experience and…

Getting Started with Business Taxonomy Design

Course

…its, design concepts, and implementation strategies. It also will provide detail on a practical design methodology that will allow you to begin designing a business taxonomy for your own organization. What You’ll Learn Topics covered during the workshop will include: Distinction between traditional and business taxonomies Justification for a business taxonomy Importance and purpose of a taxonomy within an enterprise portal, search engine,…