Jeff Sauro


…f is a Six-Sigma trained statistical analyst and pioneer in quantifying the user experience. He specializes in making statistical concepts understandable and actionable. Jeff has published over fifteen peer-reviewed research articles and presents tutorials and papers regularly at the leading Human Computer Interaction conferences: CHI, UPA and HCII and HFES. He is author of four books including the recent: Quantifying the User Experience:…

Luke Wroblewski


…ntegrated customer experiences on the web, mobile, TV, and beyond. Luke is the author of three popular web design books (Mobile First, Web Form Design, and Site-Seeing: A Visual Approach to Web Usability) in addition to many articles about digital product design and strategy. He is a consistently top-rated speaker at conferences and companies around the world, and a co-founder and former board member of the Interaction Design Association (IxDA)….

Indi Young


…ring her career, Indi has worked with clients in many industries, including higher education, and has seamlessly embedded with teams at multi-national organizations as well as with tiny start-ups. Clients are pleased with the efficient way Indi engages and with the tremendous knowledge she imparts to team members. Indi blogs at, where you can also find links to helpful articles and presentations she has written over the years,…

Jason CranfordTeague


…oca-Cola, Bank of America, AOL, Top Cow Comics, Marriott, The EPA, The USDA, Yuri’s Night, USA Today, Symantec, Cisco, Navy Federal Credit Union, IEEE and Capital One. He regularly gives presentations and workshops for conferences and businesses. Jason’s latest book, The NEW Web Typography, deals with creating better user interfaces through implementing the latest techniques in type design. He has written several other books and dozens of…

Peter Jones


… Peter is also associate professor at Toronto’s OCAD University, where he is a senior fellow of the Strategic Innovation Lab and teaches in the Strategic Foresight and Innovation MDes program. Peter previously published We Tried to Warn You (Nimble Books, 2008) and Team Design (McGraw-Hill, revised in 2002). He has authored recent peer-reviewed research articles and whitepapers, available online at his blog Design Dialogues….

Ben Reason


…tions such as the National Health Service Innovation Institute, The Design Council, the BBC, the Home Office, Vodafone, Experian, and the Royal Society for the encouragement of Arts, Manufactures and Commerce. He has written articles for the NHS’s In Viewmagazine and has been featured in the International Herald Tribune. In 2009 he was voted one of the top 20 most influential designers in IKON magazine. His academic connections include…

Dirk Knemeyer


…soft, Oracle, Shutterfly, PayPal, and the administration of U.S. President Barack Obama. Dirk is a futurist who specializes in the relationship between technology, markets, and human behaviour. He has published more than 100 articles in publications such as Business Week; given more than 50 speeches and presentations, including conference keynotes in Europe and the United States; and has participated on the boards of 15 organizations that…

Aga Bojko


…reason) a wide range of visuals, from butterflies flying across the screen to fresh meat in grocery stores. When she’s not planning or running studies, Aga is serving as the Managing Editor of the UX magazine, writing articles, and speaking about eye tracking and other research-related subjects at conferences worldwide. Aga holds a BS in Psychology from the University of North Carolina at Charlotte, an MS in Human-Computer Interaction…

Andy Polaine


…& Co., VW Germany, Telenor, Crich International School, Proto Partners, Optus, Launchlabs; Three UK. He regularly gives presentations and workshops for conferences and businesses. Andy divides his time between heading the Service Design specialism onthe MA Design and BA Design Management, International at the Lucerne School of Art and Design in Switzerland and his work as a consultant and writer. He has written over 160 articles and papers…

Temporal Design Thinking


Screens are not static display devices. Unlike printed pages, they can change, act, react, and transform themselves within the limitations of their two-dimensional spaces. The web originated as a way to present textual articles, but has evolved far past that now. Temporal design means thinking of not only about visual and interactive design but adding change, progression, control and context to designs — something lacking in most ‘interactive’…