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Service Design

Designing useful, usable and desirable services

Service Design

How much UX in the Service Design book?

We're in the midst of refining the "Experiences" chapter of the Service Design book right now and we have some questions for our potential readers. As we are being published by Rosenfeld Media can we assume that you all have a pretty good knowledge of User Experience design? If we are making comparisons and distinctions or if we are covering some methods used in SD that are common to UX, how much should we explain them? We don't want to teach anyone's grandmothers to suck eggs, or even to do UX. Or we can just point to the UX Zeitgeist.

If you are someone involved in UX, IxD, IA or another trendy acronym, what would you like to see in this section?

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