Upcoming Appearances and Presentations

• April 22, 2008: "Site Search Analytics for A Better User Experience" with Lou Rosenfeld; Involution Master Academy (Sunnyvale, California, USA)
• April 30, 2008: "Site Search Analytics" with Lou Rosenfeld; University of Illinois Webmaster Forum (Urbana-Champaign, Illinois, USA)
• May 15, 2008: "Site Search Analytics for A Better User Experience" with Lou Rosenfeld; (Chicago, Illinois, USA)

Past Appearances and Presentations

• March 6, 2008: "Search Analytics Master Class" with Rich Wiggins; Key Forums (Sydney, Australia)
• December 3, 2007: "Search Analytics: Optimizing Your Search Engine" with Rich Wiggins; Nielsen Norman Group UX Week 2007 (Las Vegas, Nevada, USA)
• November 5, 2007: "Search Analytics: Optimizing Your Search Engine" with Rich Wiggins; Nielsen Norman Group UX Week 2007 (Barcelona, Spain)
• August 27, 2007: "Search Analytics for Fun and Profit" with Lou Rosenfeld; An Event Apart (Chicago, Illinois, USA)
• May 10, 2007: "Listening to the Search Box: Search Analytics in a Nutshell" with Lou Rosenfeld and Rich Wiggins; Emetrics Summit (San Francisco, California, USA)
• April 18, 2007: "Improving Content with Customer Conversations" with Rich Wiggins; Computers in Libraries 2007 (Arlington, Virginia, USA)
• March 24, 2007: "Using Search Analytics to Diagnose What's Ailing your Information Architecture" with Lou Rosenfeld and Rich Wiggins; 2007 Information Architecture Summit (Las Vegas, Nevada, USA)
• January 17, 2007: "Search Analytics: Diagnosing what ails your site" with Lou Rosenfeld; Michigan UPA Meeting (Ann Arbor, Michigan, USA)