Steve Portigal to write book on interviewing users

Interviewing users is fundamental to user experience work but, as Steve Portigal cautions, we tend to take it for granted. Because it's based on talking and listening, skills we think we have, we often wing it. Sadly, we miss out on many of the wonderful opportunities our interviews should reveal.

So we're thrilled that Steve, who's contributed regular columns to interactions and Core77, has signed on to write a new Rosenfeld Media book, The Art and Craft of User Research Interviewing, to help UX practitioners really succeed with interviewing. Steve's book will focus on helping practitioners to better understand users' perspectives, and to rely upon rapport as the main ingredient in successful user interviews.

Steve's book is going to be a fantastic contribution to the field, especially with your involvement. Please keep up with (and, when you can, contribute to) Steve's progress by following his work at the book site (here's its RSS feed). And of course, we'll be glad to let you know when the book comes out (and send you a nice discount) if you request to a publication notification.