This Thursday's webinar—User Research Beyond Usability, with Christian Rohrer—should provide an excellent start to the 2009 Future Practice webinar series. Christian takes a step back from specific research methods and does us all the good service of framing the big picture of user research. Along the way, he exposes gaps in the commonly-held practice, specifically around desirability studies.

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Posted by Louis Rosenfeld at 9:00 AM | Comments (0)

February through June are always the meat of the conference season, and 2009 is no exception.

Continue reading "Events update: author talks, UX book salons" »

Posted by Louis Rosenfeld at 1:30 PM | Comments (0)

Now that we have two successful webinars (on mental models and web form design) under our belts, we're pushing forward with a monthly series for 2009 with our partners, Smart Experience. We've lined up five fantastic presenters—Christian Rohrer (who's up first, this January 29), Bill Scott, Kristina Halvorson, Ginny Redish, and John Ferrara—and more are on the way.

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Posted by Louis Rosenfeld at 10:18 AM | Comments (0)

Can't get enough mental models? Disappointed that you missed Indi Young's excellent live webinar? Then there's hope: Using Mental Models for Tactics and Strategy is now available as a downloadable DRM-free recording. It runs about 70 minutes; you can view a 2.5 minute preview of it here, read an interview with Indi here, and read the attendees' tweets here.

Continue reading "New recorded webinar, and a price cut" »

Posted by Louis Rosenfeld at 1:09 PM | Comments (0)