Do you have any Rosenfeld Media-related questions, answers, or comments? Then have a look at Satisfaction, a hosted "people powered" customer service tool developed by Adaptive Path co-founder Lane Becker and friends. We'll try Satisfaction out over the coming months to see if it's the right tool for answering your questions about forthcoming books, shipping options, book errata or anything else you'd like to know about Rosenfeld Media and its products.