Louis Rosenfeld, Publisher
Lou Rosenfeld is Rosenfeld Media's founder and publisher. Like many user experience folk, Lou started somewhere (library science), made his way somewhere else (information architecture), and has ended up in an entirely different place (publishing). Lou spent most of his career in information architecture consulting, first as founder of Argus Associates and later as an independent consultant. He co-founded the Information Architecture Institute and UXnet, the user experience network. And he does know something about publishing, having edited or co-authored five books, Information Architecture for the World Wide Web the best known among them. He is working on a Rosenfeld Media book, a practical guide to search analytics with Marko Hurst. Learn more about Lou at louisrosenfeld.com.
Karen Corbett, Operations Manager
Karen has provided the highest level of service to Rosenfeld Media's customers since coming on board in 2008; if you've ever needed help with an order, it's likely that Karen has taken care of you directly. As she's helped the company grow, her own role has expanded; she is now responsible for ensuring that all of our non-editorial operations run smoothly. Karen has worked in both the financial and legal services industries, as well as in theatrical stage management. She has a Masters of Science degree in Information Management from Syracuse University, and has been organizing information and people her entire life.